MS-55342 Supporting and Troubleshooting Windows 11 (dawniej MS-10982)

KLUCZOWE ZAGADNIENIA

• metodyka rozwiązywania problemów w Windows 10/11
• konfiguracja czynności poinstalacyjnych
• konfiguracja połączeń sieciowych
• implementacja zabezpieczeń sieciowych
• zarządzanie Windows 10/11 za pomocą zasad grupowych GPO
• implementacja dostępu zdalnego
• zarządzanie magazynami danych
• zarządzanie plikami i zasobami
• wdrażanie i zarządzanie aplikacjami
• zabezpieczanie Windows 10/11
• implementacja połączeń zdalnych
• utrzymanie Windows 10/11
• odtwarzanie Windows 10/11

Paweł Pławiak, Microsoft Certified Trainer

Tematyka szkolenia pokrywa zagadnienia wymagane na ścieżce MCSA: Windows 10
Dowiedz się więcej o certyfikacjach Microsoft

TEMATYKA ZAJĘĆ

• Module 1: Implementing a Troubleshooting Methodology
  Overview of Windows 10/11
  Introduction to the EDST Job Role
  Overview of the Troubleshooting Steps
  Troubleshooting Tools
  Lab: Using Troubleshooting Tools

• Module 2: Troubleshooting Startup Issues
  Overview of the Windows 10/11 Startup Recovery Environment
  Configuring the Registry
  Troubleshooting Startup Settings
  Recovering BitLocker-Protected Drives
  Lab: Troubleshooting Startup Issues
  Lab: Recovering BitLocker-Encrypted Drives

• Module 3: Performing System Recovery
  Troubleshooting Operating System Service Issues
  Recovering a Computer
  Lab: Performing System Recovery

• Module 4: Troubleshooting Hardware and Device Drivers
  Troubleshooting Device Drivers Failures
  Overview of Hardware Troubleshooting
  Lab: Troubleshooting Hardware and Device Driver Issues

• Module 5: Administering Windows 10/11
  Overview of Administration Tools
  Using Remote Desktop
  Introduction to Windows PowerShell
  Remoting with Windows PowerShell
  Introduction to Provisioning
  Lab: Troubleshooting Remote Computers Through Remote Desktop
  Lab: Troubleshooting a Remote Computer By Using Windows PowerShell

• Module 6: Resolving Issues with Network Connectivity
  Determining Network Settings
  Troubleshooting Network Connectivity
  Troubleshooting Name Resolution
  Lab: Resolving Network Connectivity Issues

• Module 7: Troubleshooting Group Policy
  Overview of Group Policy Application
  Resolving Client-Configuration Failures and GPO Application Issues
  Lab: Troubleshooting Issues with Group Policy Application
  Lab: Resolving Issues with Group Policy

• Module 8: Configuring and Troubleshooting User Settings
  Troubleshooting Sign-In Issues
  Troubleshooting the Application of User Settings
  Lab: Troubleshooting Sign-In Issues
  Lab: Configuring and Troubleshooting the Application of User Settings

• Module 9: Configuring and Troubleshooting Resource Access
  Troubleshooting File Permissions Issues
  Troubleshooting Issues with Printer Access
  Configuring and Troubleshooting File Synchronization
  Performing File Recovery in Windows 10/11
  Lab: Troubleshooting File Access Issues
  Lab: Troubleshooting Printer Issues
  Lab: Configuring and Troubleshooting File Synchronization
  Lab: Recovering Data

• Module 10: Troubleshooting Remote Connectivity
  Overview of Remote Access
  Troubleshooting Issues with VPN Connectivity
  Lab: Troubleshooting VPN Connectivity

• Module 11: Troubleshooting Applications
  Troubleshooting Desktop Apps
  Managing Universal Windows Apps
  Lab: Troubleshooting Desktop Apps
  Lab: Provisioning a Kiosk device

• Module 12: Maintaining Windows 10/11
  Monitoring and Troubleshooting Computer Performance
  Applying Applications and Windows Updates
  Lab: Maintaining Windows 10/11